DSH - Patton: Family and Friend Resources

Telephone Access for Patients

The Department of State Hospitals - Patton holds Neighbors Meetings, which are open to the public. The purpose of this meeting is to give the hospital an opportunity to discuss with local neighbors upcoming hospital events and changes. The public will also be able to ask questions regarding any of their concerns. The meetings are held in the Administration Room 103A on the scheduled dates and times listed below.

On each residential unit there are two telephones available to patients - one is for outgoing calls and one is for incoming calls. Outgoing phones are left on all the time, 24 hours/day; however, incoming phones are shut off from 10 p.m. each evening to 6 a.m. each morning.

Mailing Services

Letters

  • All incoming and outgoing letters to and from patients (exception - WIC 5358/LPS patients have the right to receive unopened correspondence, which will be opened in front of staff) shall be opened and inspected for contraband by staff.
  • All photos, received through the mail, will be screened by the staff. Polaroid pictures are not allowed to come in through the mail. Patients are not allowed to have any photos that resemble themselves as adults. Patients are allowed photos of themselves as children or youths, but any photo (even of close relatives) that resemble the patient as an adult are not allowed. Additionally, photos of victims are prohibited.
  • All oversized and bulky letters shall be considered to be packages and shall be opened in the Hospital Package Room.

Mailing Packages

Patients may not receive packages from home or from friends. All packages to patients must be purchased from a vendor. DSH-Patton has a contract with a vendor to provide common items to patients in the facility. However, families and friends are permitted to do business with any legitimate mail-order company (such as Wal-Mart or JCPenney) as long as the purchased items are shipped directly from the business and not to a family member first. When those items are received from a vendor they must still abide by all rules outlined on the Allowable Items and Contraband List.

Any item that constitutes a safety or potential security concern can be denied or confiscated. For example, items packaged in glass or metal containers will not be allowed.

DSH - Patton has a contract with AccessSecurepack which allows people to place orders and have those items delivered to patients on Tuesday and Friday evenings. 

To order from one acceptable vendor, Access Securepak, you can use the following link to Place an Order or call their customer service line between 7:30 a.m. and 7p.m. Monday through Friday (800) 546-6283.

Other Suggested Vendors Providing Mail Order Services

  • All packages will be opened, searched and inspected prior to going to patient.
  • Unapproved items will be returned to the sender at the patient’s expense.
  • Packages will not be accepted in the Visiting Center. Visitors may not bring items to the mailroom for delivery to a patient.

Mailing Address:

Department of State Hospitals - Patton
3102 East Highland Avenue
Patton, California 92369

Neighbors Meeting

The Department of State Hospitals - Patton holds neighborhood meetings, which are open to the public. The purpose of this meeting is to give the hospital an opportunity to discuss with local residents upcoming hospital events and changes. The public will also be able to ask questions regarding any of their concerns. The meetings are held in the Administration Room 103A on the scheduled dates and times listed below.

MEETING SCHEDULE:

  • No meetings currently scheduled

Family and Friends Education and Support Meeting

DAH Patton conducts monthly a monthly meeting in Residence One on the third Sunday of each month from 11 a.m. to 1 p.m. to discuss issues effecting the families and friends of the patients at DSH - Patton.

Family and Friends Education Support Group is an opportunity for the significant others and the family members of the individuals committed to a state hospital or diagnosed with a mental illness and involved in the criminal justice system to learn about psychiatric diagnoses, treatment of mental illness and legal processes.

This is an amazing opportunity to become involved in your family member’s treatment, increase your understanding and knowledge of the symptoms, the treatment of mental illnesses and the legal proceedings of various legal commitments. Engage and listen to presenters who are experts in mental health and the justice system. Gain insight and support from the challenges and successes of others facing similar circumstances.

If you have any questions please contact:
Samantha Lillo
Desk: (909) 425-7933
Email: Samantha.Lillo@dsh.ca.gov